Description based on the Specified Commercial Transactions Act
Service Name
HACHIEN SHOP / Yatsuya
Distributor
Yataya LLC
Representative name
Toshiaki Okawa
Public email address (contact information)
shop@hachien.com
Home page address
https://hachien.shop
address
Sakurai Building 2F, 1-1-1 Kichijoji Kitamachi, Musashino City, Tokyo 180-0001
telephone number
050-3554-2776
Sales price/sales quantity <br>Please refer to each product page.
Explanation of fees other than the product price <br>Shipping costs for merchandise are a flat rate of 430 yen nationwide. Some products have shipping costs included in the product price.
If you choose "convenience store payment" as your payment method, a payment fee will be charged.
If you pay by bank transfer, a bank transfer fee may be charged.
The total product price and shipping fee include consumption tax.
Payment method and timing
Credit card, convenience store payment, bank transfer, PayPal, Pay Later (Payday), PayPay, Rakuten Pay, Merpay, Pay-easy payment, au PAY, D Pay convenience store payment, bank transfer: Please pay within 2 days of placing your order.
Credit and other payments: Payment is confirmed when you order the product.
Delivery method and delivery time of the product
■For physical products <br>We will ship your order via Japan Post within 7 business days after your order (or after we confirm your payment if you paid by bank transfer).
If you pay by bank transfer, your order may not arrive on your desired arrival date if your transfer is delayed.
■For digital content products <br>After confirming your order, we will send you an order confirmation email within 1 business day and you will be able to download the product from the link.
Returns, defective products, and cancellations
■For physical sales <br>We will provide a full refund once the product is returned to our store in its original packaging.
■For digital content products <br>Returns and cancellations are not possible.
Return period <br>For physical products, returns and exchanges are only possible within 10 days of receiving the product.
Refund Policy <br>We will provide a full refund once the product is returned to our store in its original packaging.
Return shipping costs: If the product is defective, we will cover the cost. If the return or exchange is due to customer convenience, the customer will be responsible for the cost.